The Fulfillment Lab Review – Next-level custom 3PL Solutions for SMB

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As business owners, sometimes we struggle to find the best provider to solve a particular problem we might have. When it comes to third-party logistics, the space is not one-size-fits-all. That’s where The Fulfillment Lab comes in.

What is The Fulfillment Lab?

The Fulfillment Lab is a comprehensive fulfillment service for small businesses that simplifies the process of shipping and managing products. They are a single source to manage all orders, shipments, returns, and customer service inquiries.

Their advanced technology and streamlined framework provide small business owners access to global marketplaces and cost-effective solutions. The Fulfillment Lab is the go-to resource for reliable order fulfillment services that offer accurate tracking, secure payments, and fast delivery times.

Whether starting or looking to scale your business operations, The Fulfillment Lab can help you do it quickly and efficiently.

The Fulfillment Lab Summary

The Fulfillment Lab is built for small, medium, and large businesses that operate complex e-commerce and supply chains. Integrates with every key e-commerce platform (and many lesser-known ones). With a robust SLA and substantial international presence, established businesses looking for a more tailored, custom 3PL solution will likely find it with The Fulfillment Lab.

The Fulfillment Lab Pros

  • Integrates with over 40 different e-commerce platforms, including Shopify, BigCommerce, Squarespace, Etsy, and more.
  • Use the provided management software to track your inventory in real-time.
  • In-house design and print services for custom, bespoke marketing campaigns with your orders.
  • With the help of The Fulfillment Lab’s team, create custom packaging and shipping material for your orders.
  • Partnership with Sloan Health Products is an opportunity for growth for supplement and health-centric businesses.
  • 99.9% SLA
  • Great international presence

The Fulfillment Lab Cons

  • Only two U.S. locations (planning a third with no ETA at this time)
  • No up-front estimation of pricing
  • Minimum run of $500 per month or 10+ shipments per day.
  • No climate-controlled facilities

The Fulfillment Lab Costs

Pricing is dependent on several factors. For orders in the $80-$160 range, the average total fulfillment cost is about $8 per shipment, given 10-20 orders daily. An example item TFL provided would be a candle (shipped about 6 inches cubed).

Inventory that hasn’t moved in 90 days results in a charge passed on how much space those items occupy in the warehouse.

TFL logo icon
Seller Journal Rating 4.0
at The Fulfillment Lab

What We Like About The Fulfillment Lab

99.9% Order Accuracy. The Fulfillment Lab says they have an average order defect rate of 10 out of every 10,000 orders. If you receive 100 orders daily, plan for an average of one defective order every ten days.

Strong Global Presence. While The Fulfillment Lab’s United States presence is limited compared to other 3PL services we’ve reviewed, their international warehouse location list is the largest, with 12 locations globally.

In-house customized packing printing services. Take advantage of TFL’s in-house printing services to help create the ideal packaging and marketing inserts for your business.

Proprietary software. Built for what The Fulfillment Lab does and how they do it, they utilize their software to easily track your inventory and orders.

White-label health products. Looking to start a supplements business? The Fulfillment Lab partners with Sloan Health to help you crush your fitness business goals.

Optionally provided insurance. Discovery365 is a TFL-provided insurance product that helps protect your inventory and business in a disaster. The cost is less than $1 per day.

Dedicated staff to help you get set up. It’s ok to be unsure of what you’re doing. The Fulfillment Lab’s staff are available as needed to help create a plan and level of service that makes sense for your business.

Amazon Seller Friendly. If you sell on Amazon, The Fulfillment Lab offers FBA prep and order fulfillment services.

The Fulfillment Lab Warehouse Locations

The Fulfillment Lab currently has 14 warehouses across the globe.

United States (2)

  • Utah (Salt Lake City)
  • Florida (Tampa)

International (12)

  • United Kingdom
  • Panama City
  • Brazil (Curitiba)
  • Switzerland (Embrach)
  • Russia (Moscow)
  • Singapore (Changi)
  • Hong Kong (Fo Tan)
  • China (Shenzen, Guangzhou, Hangzhou)
  • Macedonia (Skopje)
  • Denmark (Copenhagen)

Integrations

  • AceShop
  • Amazon
  • Asp.net Storefront
  • BigCommerce
  • CommerceHQ
  • Cs.cart
  • Cubecart
  • Salesforce Commerce Cloud
  • Ebay
  • Ecwid
  • Etsy
  • Gambio Software
  • Hybris
  • Interspire
  • JooCart
  • Konnektive CRM
  • Lightspeed
  • Loaded Commerce
  • Limelight
  • Adobe Commerce (Magento)
  • Magento Commerce
  • MijoShop
  • Neto
  • Opencart
  • osCMax
  • osCommerce
  • Oxid Esales
  • Pinnacle Cart
  • PrestaShop
  • SifftShop
  • Shop-Script
  • Shopify
  • Shopify Plus
  • Squarespace
  • Ultracart
  • WooCommerce
  • Shopware
  • Tomato Cart
  • Ubercart
  • VirtueMart
  • Volusion
  • Walmart
  • Webasyst
  • WP e-Commerce
  • XCart
  • XT:Commerce
  • Zencart
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Alternatives to The Fulfillment Lab

ShipBob Logo

ShipBob

29 Warehouse locations worldwide (US: 23, International: 6) and no order minimums make ShipBob the most flexible 3PL service for small businesses and e-commerce sites.

at ShipBob
ShipMonk logo

ShipMonk

Built to support the modern e-commerce business, including subscription box services and MonkProtect, a first-party shipping insurance service you can offer your customers.

at ShipMonk
ShipHero logo

ShipHero

Matching the white and purple branding of the Rollo Wireless Thermal Printer, the Rollo Shipping Scale covers a wide range of shipping uses with its separate display and large plate.

at ShipHero

FTC DISCLOSURE STATEMENT

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